Kyowa Kirin Privacy Policy
Last Updated: February 4, 2024
Privacy Statement
How We Collect Personal Information
How We Use Your Information
How We Share Your Information
Your Privacy Choices and Rights
Other Aspects of Our Privacy Practices
Supplemental U.S. State Privacy Notices
Supplemental Privacy Notice for U.S. Healthcare Professionals
Supplemental Privacy Notice for Residents of the European Economic Area, Switzerland and the UK
Privacy Statement
How We Collect Personal Information
Information We Collect
How We Use Your Information
- Fulfilling and Responding to Requests. We may communicate with you to process, complete and fulfill your requested transactions, or provide our products and services. We may also personalize and customize this Site and other social media platforms with references to products and/or services that we believe may be of interest to you.
- Responding to your Inquiries. We may provide customer service, respond to your questions about applications, clinical trials and other services, verify information provided to us, and determine eligibility for our products, services and programs.
- Connecting You With Third Parties. We may provide functionality on the Site that will connect you or allow you to forward and share certain content with another person or organization through the Services. In addition, we may offer access to third-party sharing functionality, such as third-party social media widgets/tools/buttons.
- Marketing and Corporate Communications. We may use information that you or third parties provide to inform you of products, programs, services, surveys, promotions, or other interactive features, such as chat features, that we believe may be of interest to you. We may also provide you with newsletters, articles, alerts, announcements, invitations, and other information about products, brands, health topics and disease states. You may opt out of receiving such communications, as described in the “Your Privacy Choices and Rights” section below.
- Administrative Communications. We may send you important information, such as changes to our terms, conditions, and policies and/or other administrative information. Because this information may be important, you may not opt out of receiving such communications.
- Online Services. We collect and use information about how you and other users interact with our online services through our websites, apps, and online tools such as Google Analytics. We use this information in order to compile statistics for analysis of our Services and our business and to make decisions to optimize the experiences we deliver through digital and online channels.
- Research. We may use the information we collect from you to better understand our audiences, evaluate user interest in the Services, improve the Services, and perform other market research activities, as well as conduct surveys, identify and recruit individuals to participate in our research programs, interview individuals relating to our research, conduct clinical trials, create directories and compile databases of contact information. When required by law, we will use anonymized or de-identified information for these purposes.
- Internal Business Purposes. We may use information we collect from you to facilitate our business operations, including engaging in communications, services, advertising, and marketing activities, data analysis; auditing, assessing quality and safety, monitoring and preventing fraud, infringement, and other potential misuse of the Services; determining the effectiveness of our promotional campaigns and improving our products, services, and technology; and operating and expanding our business activities.
- Legal and Regulatory. We may use any information we believe to be necessary or appropriate under applicable law, including laws outside your country of residence, to meet legal and regulatory requirements, and comply with legal process; respond to requests from public and government authorities, including those outside your country of residence; enforce our Terms and Conditions; protect our operations or those of any of our affiliates; protect our rights, privacy, safety or property, and/or those of our affiliates, you or others; allow us to pursue available remedies or limit the damages that we may sustain, and protect against fraud, suspicious or other illegal activities.
- In Aggregated or De-Identified Form. We may use information about you or use suggestions, comments, and ideas that do not personally identify you for any purpose, except where we are required to do otherwise under applicable law. We may combine, aggregate or de-identify any of the information we collect from you with information we may collect from or about you from any other online or offline source and use it for any purpose, including product and service development and improvement activities.
How We Share Your Information
Kyowa Kirin does not sell your personal information to third parties for business or commercial purposes. We may share the personal information that we collect and use it as described in this Privacy Policy and any other applicable privacy notices or opt-ins that you receive.
- Affiliated Entities. We may share your personal information with our affiliated companies, including Kyowa Kirin Company, Ltd, which is our parent company in Japan, and other companies within the Kyowa Kirin Group of companies, for the purposes described in this Privacy Policy.
- Service Providers. We may share your personal information with service providers who provide us with services for our websites, as well as other products and services, such as web hosting, data analysis, payment processing, order fulfillment, customer service, infrastructure provision, technology services, email delivery services, credit card processing, legal services, and other similar services. We grant our service providers access to personal information only to the extent needed for them to perform their functions, and require them to protect the confidentiality and security of such information.
- Commercial and Collaboration Partners. We may share your personal information with unaffiliated trusted third parties that partner with us to deliver a Service or to support our commercial or research activities. Depending on the choices you have made and the nature of the joint activity, these third parties may contact you regarding Kyowa Kirin- related products, programs, services and promotions that may be of interest to you. You may always opt-out from receiving marketing communications from our partners by following the instructions in their electronic communications. However, we do not sell, rent or otherwise share your personal information with any unaffiliated third parties for their own use or marketing purposes.
- At your direction. We may share your personal information with other parties with your consent or at your direction.
- Business Transfers or Assignments. If we decide to reorganize or divest part or all of our business or a line of our business, including our information databases and websites, through a merger, sale, joint venture or collaboration, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings), we may transfer any and all information that we collect from site users or offline to a third party. We will share your personal data with such company (without your consent or any further notice to you). In such circumstances, we will seek written assurances that your personal information submitted through our websites will be protected consistent with this Privacy Policy.
- Other Third Parties. We may share information with third parties, such as information shared when you use interactive features. In addition, cookies, pixels, web server data, and other technologies may involve sharing of information with third parties.
- Legal and Regulatory. We reserve the right to disclose your personal information as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, Kyowa Kirin or others. We have no obligation to notify you of such disclosures, except as required by applicable law.
We may disclose information that does not allow any one to identify you directly or indirectly for any purpose, except where we are required to do otherwise under applicable law.
Your Privacy Choices and Rights
Other Aspects of Our Privacy Practices
Supplemental U.S. State Privacy Notices
Last Updated: February 4, 2024
1.Privacy Notice for Residents of California, Colorado, Connecticut, Utah, and Virginia
A. Definitions
- “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. Personal Information includes “personal data” as that term is defined in the CPA, VCDPA, UCPA, and CDPA. Personal Information also includes “Sensitive Personal Information,” as defined below, except where otherwise noted.
- “Sensitive Personal Information” means Personal Information that reveals a consumer’s social security, driver’s license, state identification card, or passport number; account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials allowing access to an account; precise geolocation; racial or ethnic origin, religious beliefs, or union membership; contents of email or text messages; and genetic data. Sensitive Personal Information also includes processing of biometric information for the purpose of uniquely identifying a consumer and Personal Information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation. Sensitive Personal Information also includes “sensitive data” as that term is defined in the CPA, VCDPA, UCPA, and CDPA.
- “Third Party” has the meanings afforded to it in the CPRA, CPA, CDPA, UCPA, and VCDPA.
- “Third Party” has the meanings afforded to it in the CPRA, CPA, CDPA, UCPA, and VCDPA.
B. Collection & Processing of Personal Information
- Identifiers, such as name and government-issued identifier (e.g., Social Security number);
- Personal information, as defined in the California safeguards law, such as contact and financial information;
- Characteristics of protected classifications under California or federal law, such as age, gender, race, medical conditions, and marital status;
- Commercial information, such as transaction information and purchase history;
- Biometric Information;
- Internet or other electronic network activity information, such as browsing history and interactions with our websites;
- Geolocation data, such as device location;
- Audio, electronic, visual and similar information, such as call and video recordings;
- Professional or employment-related information, such as work history and prior employer;
- Education information, as defined in the federal Family Educational Rights and Privacy Act, such as student records and directory information; and
- Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
- Sensitive Personal Information, including:
A. Personal information that reveals:
i. Social security, driver’s license, state identification card, or passport number;
ii. Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
iii. Precise geolocation;
iv. Racial or ethnic origin, religious or philosophical beliefs, or union membership;
v. Contents of a consumer’s email and text messages, unless the business is the intended recipient thereof; or
vi. Genetic data.
B. Biometric data processed for the purpose of uniquely identifying a consumer;
C. Personal Information collected and analyzed concerning a consumer’s health; and
D. Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation.
C. Sources from Which We Collect Personal Information
D. Categories of Personal Information We Disclose to Vendors & Third Parties
- Identifiers, such as name and government-issued identifier (e.g., Social Security number);
- Personal information, as defined in the California safeguards law, such as contact and financial information;
- Characteristics of protected classifications under California or federal law, such as age, gender, race, medical conditions, and marital status;
- Commercial information, such as transaction information and purchase history;
- Biometric Information;
- Internet or other electronic network activity information, such as browsing history and interactions with our websites;
- Geolocation data, such as device location;
- Audio, electronic, visual and similar information, such as call and video recordings;
- Professional or employment-related information, such as work history and prior employer;
- Education information, as defined in the federal Family Educational Rights and Privacy Act, such as student records and directory information; and
- Inferences drawn from any of the Personal Information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
- Sensitive Personal Information, including:
A. Personal information that reveals:
i. Social security, driver’s license, state identification card, or passport number;
ii. Account log-in, financial account number, debit card number, or credit card number in combination with any required security or access code, password, or credentials for allowing access to an account;
iii. Precise geolocation;
iv. Racial or ethnic origin, religious or philosophical beliefs, or union membership;
v. Contents of a consumer’s email and text messages, unless the business is the intended recipient thereof; or
vi. Genetic data.
B. Biometric data processed for the purpose of uniquely identifying a consumer;
C. Personal Information collected and analyzed concerning a consumer’s health; and
D. Personal Information collected and analyzed concerning a consumer’s sex life or sexual orientation.
E. Categories of Entities to Whom We Disclose Personal Information
- Affiliated Entities. We may share your Personal Information with our affiliated companies, including Kyowa Kirin Company, Ltd, which is our parent company in Japan, and other companies within the Kyowa Kirin Group of companies, for the purposes described in this Privacy Policy.
- Service Providers. We may share your Personal Information with service providers who perform services in our behalf. When we do so, we limit the service provider’s access to your Personal Information only to the extent that is needed for them to perform the service.
- Commercial and Collaboration Partners We may share your Personal Information with commercial and collaboration partners who we may work with to deliver a particular Service or support our commercial or research activities.
- Third Parties We may disclose your Personal Information to:
- Any Third Party, provided that you have directed us or have provided your consent to do so.
- Other entities as reasonably necessary to facilitate a merger, sale, joint venture or collaboration, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
- Government authorities, regulatory bodies, or courts when the disclosure is reasonably necessary for our business operational purposes, to assert and defend legal claims, or otherwise as permitted or required by law.
F. Purposes for Processing Personal Information
- Operate, manage, and maintain our business;
- Provide our products and services;
- Develop, improve, repair, and maintain our products and services;
- Personalize, advertise, and market our products and services;
- Conduct research, analytics, and data analysis;
- Maintain our facilities and infrastructure;
- Undertake quality and safety assurance measures;
- Conduct risk and security controls and monitoring;
- Detect and prevent fraud;
- Perform identity verification;
- Perform accounting, audit, and other internal functions, such as internal investigations;
- Comply with law, legal process, and internal policies;
- Maintain records;
- Exercising and defend legal claims.
- For employment purposes, including hiring and managing employees; or
- Otherwise accomplish our business purposes and objectives.
- To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services;
- To ensure security and integrity to the extent the use of the consumer's Personal Information is reasonably necessary and proportionate for these purposes;
- For short-term, transient use, including, but not limited to, nonpersonalized advertising shown as part of your current interaction with us; provided that we will not disclose your Personal Information to a Third Party and or build a profile about you;
- To perform services on our behalf, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on our behalf;
- To undertake activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.
G. Your Rights Under U.S. State Privacy Law
- The Right to Non-discrimination. We will not discriminate against you for exercising any data subject rights that you have under U.S. state privacy law. For example, we will not deny goods or services to you, or charge you different prices or rates, or provide a different level of quality for products or services as a result of you exercising your data subject rights.
- The Right to Access Certain Personal Information. You may request that we provide you with access to certain Personal Information that we have collected about you, subject to exceptions provided by law.
- The Right to Opt-out of Processing for Targeted Advertising and Sales. You have the right to opt-out of the processing of your Personal Information for targeted advertising and sales, as defined by state law. However, as we explain in Section D, above, we do not process your Personal Information for these purposes.
- The Right to Correction (Residents of California, Colorado, Connecticut, and Virginia only). You may request that we correct any inaccurate Personal Information that we maintain about you.
- Right to Receive Information on Privacy Practices. You have the right to receive the following information at or before the point of collection:
- The categories of Personal Information to be collected;
- The purposes for which the categories of Personal Information are collected or used;
- Whether or not that Personal Information is sold or shared;
- If the business collects Sensitive Personal Information, the categories of Sensitive Personal Information to be collected, the purposes for which it is collected or used, and whether that information is sold or shared; and
- The length of time the business intends to retain each category of Personal Information, or if that is not possible, the criteria used to determine that period.
We have provided such information in this Privacy Notice, and you may request further information about our privacy practices by contacting us as at the contact information provided above.
- Right to Deletion. You may request that we delete any Personal Information about you we that we collected from you.
- Right to Correction. You may request that we correct any inaccurate Personal Information we maintain about you.
- Right to Know. You may request that we provide you with the following information about how we have handled your Personal Information in the 12 months preceding your request:
- The categories of Personal Information we collected about you;
- The categories of sources from which we collected such Personal Information;
- The business or commercial purpose for collecting Personal Information about you;
- The categories of Personal Information about you that we shared or disclosed and the categories of Third Parties with whom we shared or disclosed such Personal Information; and
- The specific pieces of Personal Information we have collected about you.
- Right to Receive Information About Onward Disclosures. You may request that we disclose to you:
- The categories of Personal Information we collected about you;
- The categories of Personal Information that we have sold or shared about you and the categories of Third Parties to whom the Personal Information was sold or shared; and
- The categories of Personal Information we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose.
- California Residents Under Age 18. If you are a resident of California under the age of 18 and a registered user of the Services, you may ask us to remove content or data that you have posted to the Services by writing to usprivacyoffice@kyowakirin.com. Please note that your request does not ensure complete or comprehensive removal of the content or data, as, for example, some of your content or data may have been reposted by another user.
- The Right to Opt-out of Profiling in Furtherance of Decisions that Produce Legal or Similarly Significant Effects. Please review the law of your state for the applicable definition of this right. You may exercise this right by following the process outlined in Section H, below.
- The Right to Appeal Adverse Decisions. If you have exercised one or more of your rights and we have declined to recognize it, you have the right to appeal this decision. You may exercise your right to appeal by contacting us at: usprivacyoffice@kyowakirin.com or by calling 908-375-2300. Please enclose a copy of or otherwise specifically reference our decision on your data subject request, so that we may adequately address your appeal. We will respond to your appeal in accordance with applicable law.
H. Submitting Data Privacy Requests
usprivacyoffice@kyowakirin.com.com or by calling 877-320-1641.
2.Other Disclosures Under U.S. State Law
Supplemental Privacy Notice for U.S. Healthcare Professionals
Supplemental Privacy Notice for Residents of the European Economic Area, Switzerland and the UK
- Where you have provided your consent (in which cases, such consent can be withdrawn at any time and without giving any reason);
- Where it is necessary to comply with contractual obligations with you;
- Where the processing is necessary for our compliance with a legal obligation;
- Where the processing is necessary to protect the vital interests of an individual; or
- Where the processing is in Kyowa Kirin’s legitimate interest, for example, Kyowa Kirin processes data for scientific and statistical research purposes, for scientific development, for the improvement of our products and services, to provide security measures to protect its employees, contractors, patients, information, and other assets and to prevent crime (such as fraud, financial crime and theft of intellectual and industry property and to ensure the integrity of its manufacturing and other operations) or in other ways strictly necessary to carry out our business.
- Where individuals provide explicit consent;
- Where required for rights and obligations related to employment;
- Where required for vital interests of any individual;
- Where processing is necessary for the purposes of provision of healthcare or occupational medicine, pursuant to a contract with a health care professional; and
- Where processing is necessary for scientific research.
- To withdraw consent at any time, if we are processing personal information about you on the basis of consent;
- To access the personal information that Kyowa Kirin has about you;
- To request that Kyowa Kirin rectify or erase personal information about you;
- To request that Kyowa Kirin restrict the way it processes personal information about you;
- To object to the way Kyowa Kirin processes personal information about you;
- To ask Kyowa Kirin to transfer personal information about you to you or someone else; and
- To lodge a complaint with a data protection authority in the EEA, Switzerland, or UK; You can find the competent EEA supervisory authority here. The UK Authority can be reached out here and the Swiss one here.